HongKong Post
Half the price of shipping by DHL!
How long does the delivery take?
Around 7-14 days to your door, after dispatch from the Our warehouse (allow up to 1 week for dispatch, after QC inspection and packing, dependent on item and quantity).
Is the shipment insured?
Yes, Accessoriesselloff will guarantee against delivery exceptions and damage in transit. Delivery issues are rare with this systematic, professional service, and goods are packed securely by Accessoriesselloff.
Can I track the shipment?
Yes: You can track your Air Mail shipments online using the Hong Kong Post website here.
Instructions For Returning Faulty Goods
Before returning goods, please contact us first to discuss the issues you are having. In over 90% of cases we are able to sort out the problem by giving technical support, without you having to send anything back.
If there are irremediable defects with the devices, you can return them for repair or replacement under our six month warranty.
How to CANCEL an Order
1. - CANCELLATION BEFORE PAYMENT
If you have not paid for your order, there is no need to contact us to cancel it.
We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order.
2. - WITHDRAWING AN ORDER AFTER PAYMENT.
If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible.
If the order has entered the packing stage we may charge a restocking fee if you cancel the order for those items.
If you are uncertain about something on your order and you think you want to change it, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.
If the goods have already been delivered we cannot cancel or change the order.
If you want to cancel an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees - please contact us.
If the order is in an early processing stage you may be able to change your mind and cancel the total order, but our policy is that your order payment will be credited to your account to be used for your next order. If you would like a refund for any reason, please talk to us.
|
